KUED Home About KUED Watch Online Shop Donate Now Contact Us

Frequently Asked Questions

What is Viewers' Choice?
Why does Viewers' Choice only include shows from the previous week?
Do you have a catalogue of all PBS shows?
Can I purchase a copy of the show you aired last week?
Do you keep copies of all the stuff you have ever aired?
When is a Viewer Services representative available?
How far in advance do you schedule programs?
Can you rebroadcast shows?
Does each program on KUED only air once?
What is KUED's approach to closed captioning?

 

What is Viewers' Choice?
Every Friday Night from 11:00 p.m. to 2:00 a.m. KUED airs the most requested shows from the previous week. If you would like to vote for Viewer's Choice, e-mail our Viewer Services department, or call us at 581-3064. If your show is chosen, we will call you back and tell you what time it will be on.

Why does Viewers' Choice only include shows from the previous week?
Viewer's Choice is limited to shows from the previous week due to broadcast right limitations.

Do you have a catalogue of all PBS shows?
There is not a complete catalogue of all PBS shows, but you will be able to find a great deal of information regarding PBS shows, including if they are available for purchase at the PBS website www.pbs.org. A complete list of local KUED productions can be found at Our Productions. If there is something specific you're looking for and are unable to locate it, send us an e-mail to our Viewer Services department or call us at 581-3064 and we'll try to help you find it.

Can I purchase a copy of the show you aired last week?
Many PBS and local KUED productions are available for purchase. Check out Shop KUED to see the selections. Because of broadcast rights issues, some productions that have been aired (other than those produced by KUED) cannot be sold or distributed. If you can't find what you are looking for on our website, contact Viewer Services and we will try to find out if copies are available from the producing station and provide you with the contact information.

Do you keep copies of all the stuff you have ever aired?
We keep shows to which we have current broadcast rights or those which we plan on airing again, but we do not maintain a complete library of all shows aired.

When is a Viewer Services representative available?
Viewer Services is open during regular office hours from 9:00 a.m. to 5:00 p.m., Monday through Friday.

How far in advance do you schedule programs?
KUED schedules its programs about a month or two in advance.

Can you rebroadcast shows?
Yes, but it is dependent on the broadcast rights we have to the show. If you see a show that you'd like rebroadcasted, you can vote for it for Viewers' Choice via e-mail our Viewer Services department, or call us at 581-3064.

Does each program on KUED only air once?
This is dependent on the show and its broadcast rights. We have the rights to re-air some programs 2 or 3 times, while other shows we are only allowed to air once.