UEN IVC Logistics Coordinator

Job Type: 
Full Time
Department(s): 
UEN
Job Summary: 

Provides complex administrative support for IVC Depart. Coordinates and oversees the work of state wide Logistics schedulers.

Typically 8 to 5 but may need to extend depending on work load.

Salary Range: $30900 to $57100 / Year

Responsibilities: 

Provides complex administrative support for IVC Depart. Coordinates and oversees the work of statewide Logistics schedulers.

Provides customer service support for the Utah Education Network IVC system. Keeps track of 300 plus classes a day using multiple software packages with divergent technologies. Works with higher and public education institutions, state entities, non-profit and the general public to provide quality video services. Resolves daily problems with distance education sites for IVC events. Runs reports, reconciles billing for statewide system service contracts, inventory tracking verification and other department related billing. Schedules courses over the IVC system. Schedules Ad Hoc events for UEN systems and remote global systems. Provides assistance to statewide stakeholder IVC system coordinators. Provides training on web based TMS scheduling program process, policy and procedures. Generates reports and maintains databases. Must demonstrate creativity, initiative, innovation and resourcefulness to successfully complete assigned projects.

Minimum Qualifications: 

Bachelor's degree in a related field plus one year directly related experience or equivalency required. Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences: 

A basic understanding of IP networks; problem solving skills; ability to multitask during periods of high stress; and conflict resolution. Working knowledge of interactive video conferencing systems. Background in Web system design but not necessarily HTML coding.

Additional Information: 

This position may require the successful completion of a criminal background check and/or drug screen.

Equal Employment Opportunity
The University of Utah is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Please contact the Office of Equal Opportunity and Affirmative Action, 201 S. Presidents Cr., Rm 135, (801) 581-8365 (V/TDD), for further information or to request an accommodation. The University of Utah is committed to diversity in its workforce. Women and minorities are encouraged to apply.

The University is a participating employer with Utah Retirement Systems (“URS”). To be eligible for retirement contributions, you must be hired into a benefit-eligible position. Certain new hires are automatically assigned to the URS retirement plan and other employees with prior URS service, may elect to enroll in URS within 30 days of hire. Regardless of whether they are hired into a benefit-eligible position or not, individuals who previously retired and are receiving monthly retirement benefits from URS must notify the Benefits Department upon hire. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or the University’s Benefits Department at (801) 581-7447 for information.

Special Instructions: 

Some travel to stake holder sites will be required . Training out of state may be required. May be asked to attend out of state conferences.