KUED's Commitment to Captioning

KUED is proud to offer closed captioning services and we work diligently to ensure that all our programming includes this service. We've also purchased the equipment to caption our local productions and to broadcast captioning signals to your set at home. We monitor captioning signals from our master control room to ensure quality and to solve problems when they occur.

Closed Captioning is an on screen text display of the dialogue of the program you are watching. The display of captions is controlled by your television set and can be switched on or off, either by using a "caption" button on your remote control or by changing a setting in your television set's menu or setup screen. Check your owner's manual for information specific to your set. The FCC allows some exemptions from Closed Captioning for older programs produced before the requirements were established, for some programs scheduled during late night hours, and for some new networks such as KUED's V-me on channel 7.3.

You can find details about captioning at http://en.wikipedia.org/wiki/Closed_captioning.

For information about KUED's Captioning services, or to report a problem, you may contact KUED's Captioning liaison, Elizabeth Renda, in our Viewer Services department in one of the following ways:

  • By Phone: (801) 581-3065. If you are prompted to leave a message, KUED will return your call in 24 hours or the next business day.
  • By Email: askkued@kued.org
  • By FAX: 801-585-1398

KUED's programming and captioning are rebroadcast in the Richfield, Utah area on KUES-19 and in the St. George area on KUEW-18.

CLOSED CAPTIONING QUALITY CERTIFICATION

All programming provided by KUED complies with the closed captioning requirements established by the Federal Communications Commission as embodied in 47 C.F.R. § 79.1, including regulations concerning closed captioning quality. Programming provided by PBS complies with these regulations by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); (ii) adopting and following the "Video Programmer Best Practices" set forth in 47 C.F.R. § 79.1(k)(1); or (iii) being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d), including programming for which the audio is in a language other than English or Spanish and that is not scripted programming that can be captioned using the “electronic news room” technique; interstitial material, promotional announcements, and public service announcements that are 10 minutes or less in duration; and/or programming that consists primarily of non-vocal music.