Important information affecting local television viewing
KUED-7 and other local broadcasters are being required by the FCC to change our broadcast equipment in some communities, which may affect your television viewing if you use an antenna or subscribe to cable. Satellite subscribers should not be affected. Different communities could be affected at different times during the next few weeks. We hope the work can be completed within days but due to weather and unforeseen circumstances, this could take a couple of weeks. If you lose your signal while we change equipment, wait for a day and scan the TV channels on your television sets to continue getting reception. If you subscribe to cable and have problems, contact your cable provider.
During the outage, many of the programs broadcast on KUED may be watched online at video.kued.org.
Once the equipment is replaced, you will need to scan each of your television sets for channels (typically you can do this in the setup menu of your device) to be able to view KUED and affected channels. We apologize for this inconvenience. If you have any questions, please call KUED Viewer Services at 801-581-3064 or email at firstname.lastname@example.org.
Here are a few short guides on how to re-scan for channels on many popular TV models:
Sometimes digital TV channels change. Some stations may stop broadcasting or change frequencies, while new stations on different channels may become available.
If you receive digital TV over-the-air with an antenna, you should periodically rescan to update the channels you receive. While some boxes do this automatically, you may need to select "scan" or "auto-tune" from the TV or converter box control menu to start the scanning process. You can usually find instructions to do so by pressing the "set-up" or "menu" buttons on your remote control.
If you have difficulty, consult the owner's manual for more detailed instructions on how to run a channel scan, or contact customer service for your TV or converter box manufacturer. You may find contact information in your instruction manual or on the internet.