Modern mental-health treatment is not mysterious; it is about trust, working together as a team, and treating the disorder until the individual can function on a day to day basis.
The professional who is providing treatment should be someone who allows the patient to be open and honest, a good listener, who asks the right questions. They should answer any questions from either the patient or the family, and their treatment plan should make sense. One thing to keep in mind is that finding the correct medication to treat your mental illness may take time and trying different medications. It is important to continue to collaborate with your doctor and therapist to find the best treatment that works for you.