How to Start a Conversation

It is never easy to talk to a family member or friend about mental illness or suicide, but the following communication tips offer a way to lesson the tension during the discussion.

• Speak in a calm voice.
  
  
• Say what you mean and be prepared to listen.
  
  
• Try not to interrupt the other person.
  
  
• Avoid sarcasm, whining, threats or yelling.
  
  
• Don't make personal attacks or be demeaning.
  
  
• Don't think your answer is the only answer.
  
  
• Try not to use words such as "always" or "never."
  
  
• Deal with the "now," not the past.
  
  
• Don't try to get the last word.
  
  
• If things get too heated, take a break and come back to the discussion later.
  
  
• Make allowances for the other person.
  
  
• Parents: remember what it was like to be a teen.
  
  
• Teen: remember that parents frequently react strongly because they know the stakes are high.
  
  
• Acknowledge that you are in this together.
  
  
• Build on your communication successes to address other subjects.

National Suicide Prevention Lifeline: 1-800- 273 –TALK (8255)