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On September 9, 2018, Salt Lake City television stations moved to new broadcast frequencies as part of the FCC-mandated spectrum repack. If you live along the Wasatch Front and use an over-the-air antenna, you will need to rescan your television to continue watching KUED & other Utah stations. Cable & satellite viewers should not be affected.
[UPDATE FOR TIVO VIEWERS AS OF 9/17/2018] TiVo has alerted KUED that they have made updates to their channel tables, and that TiVo customers should now be able to see KUED.
[UPDATE AS OF 9/14/2018] Broadcast engineering teams from the Salt Lake City broadcast stations have identified an issue with low power signal strength for viewers along the west side of the Salt Lake Valley. Over the next few days they will be working on a temporary solution to this television reception issue and hope to have it in place within a week. Check this website for updates.
KUED-7 and other local broadcasters have been required by the FCC to change our broadcast equipment in some communities, which may affect your television viewing if you use an antenna. Satellite and cable subscribers should not be affected. If you live along the Wasatch Front and have lost television signal after September 9, 2018, you will need to rescan your television in order to continue receiving KUED and other local Utah channels. Read more below.
Different communities could be affected at different times throughout the fall. If you lose your signal while we change equipment, wait for a day and scan the TV channels on your television sets to continue getting reception. If you subscribe to cable and have problems, contact your cable provider.
If you experience any outages, many of the programs broadcast on KUED may be watched online at video.kued.org.
Now that our transmitter maintenance has been completed, viewers along the Wasatch Front will need to scan each of your television sets for channels (typically you can do this in the setup menu of your device) to be able to view KUED and other affected channels. Viewers outside of the Wasatch Front will have to rescan at different times, depending on when maintenance is completed on the translator serving your local community. We apologize for this inconvenience. If you have any questions, please call KUED Viewer Services at 801-581-3064 or email at email@example.com.
Here are a few short guides on how to re-scan for channels on many popular TV models:
Not sure how to re-scan? Contact your TV manufacturer for more information:
Samsung – 800-726-7864
Vizio – 855-833-3221
Sony – 800-222-7669
Sanyo – 800-877-5032
Magnavox – 800-605-8610
Sharp – 800-237-4277
Toshiba – 800-457-7777
Insignia – 877-467-4289
Panasonic – 800-211-7262
Tivo – 877-367-8486
Here are other links that may be helpful:
Remember to Rescan (FCC)
Sometimes digital TV channels change. Some stations may stop broadcasting or change frequencies, while new stations on different channels may become available.
If you receive digital TV over-the-air with an antenna, you should periodically rescan to update the channels you receive. While some boxes do this automatically, you may need to select "scan" or "auto-tune" from the TV or converter box control menu to start the scanning process. You can usually find instructions to do so by pressing the "set-up" or "menu" buttons on your remote control. If you have difficulty, consult the owner's manual for more detailed instructions on how to run a channel scan, or contact customer service for your TV or converter box manufacturer. You may find contact information in your instruction manual or on the internet.
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